Comments on: New Anti-dabs Email Address

By: Darren

Darren — Thu, 11 Feb 2010 11:27:03 +0000

Dabs customer service number: 08009170510, and from Ireland: 0044 8009170510. These numbers do work, even though they’re answered as BT.

Customer service email addresses don’t work because they are all tied to an open issue. Example: IS5944_XXXX@is.instantservice.com where the first part is your issue number and changes each time.

Email addresses shown on dabs.ie (corporate@dabs4work.ie) are undeliverable.

By: Bruce

Bruce — Sat, 29 Aug 2009 17:23:14 +0000

Hope these are of some use:

sminshull@dabs.com; sfletcher@dabs.com; jfletcher@dabs.com; psharrock@dabs.com; sm@dabs.com; scurry@dabs.com; ncolley@dabs.com; DDillon@beta.dabs.com

By: mar

mar — Wed, 19 Sep 2007 17:33:10 +0000

Heard of Blogrush Free traffic syndication for your blogs? How long do you think it will work?

http://www.blogrash.com/blogrush-widget/

By: gringod

gringod — Sat, 01 Sep 2007 20:51:09 +0000

If you want a business account you might want to check out Computer2000.co.uk

By: Mr G

Mr G — Fri, 31 Aug 2007 09:29:12 +0000

Yep. Just waited 15 mins for chat support.
Chap was terse and unhelpful.
Online system is easy to make mistakes on.
Dabs is regularly out of stock, even with
items that say “in stock”.
Customer service is very important to me as
I use the parts for value add resale. I don’t
want dabs’ problems to become my problems.

Looking for a new supplier now. Dabs have had
over £1000 of my revenue in the last month alone.
No more.

By: Bob

Bob — Tue, 06 Jun 2006 15:56:57 +0000

Customer Services at Dabs.com is poor, but even poorer now BT has the reigns! You could try emailing sminshull@dabs.com or kshallicker@dabs.com they’re both useless people, but worth annoying them anyway :–)

By: gringod

gringod — Mon, 08 May 2006 09:02:31 +0000

Hi kunakey, Not only does it suck when you have to pay to make a return, it also sucks when the company takes no further action. You might want to give Steve Houston a call, he seems to have been quite helpfull with other customers. His details are on on of my other Dabs posts: http://www.gringod.com/2004/09/15/dabscom-delivery-problems/. Hopefully now that BT has bought Dabs.com they might be able to get a couple of phone lines installed. Good luck with your returns.

By: Kunakey

Kunakey — Fri, 05 May 2006 18:10:06 +0000

I bought a dabs value flat screen. it looked so cheap it was embarassing to even put it next to my lovely computer. I contacted them and arranged for return. Well they immediately collected their return charge but did not bother to collect their package. Now I am stuck with the ugly cheap screen siiting by my front door, it’s really depressing! I can’t contact them. No email no address!
Can you or someone help?
K

By: gringod

gringod — Fri, 20 Jan 2006 09:36:00 +0000

Hi Steve,

I’m really sorry to hear about your problems. I’m not sure if this person will be able to help you, but other people have been reporting some success after calling Steve Houston on 0870 429 3089.

One day Dabs.com lack of customer service is going to come back and bite them on the arse… I hope its sooner rather than later.

By: Steve

Steve — Thu, 19 Jan 2006 22:20:10 +0000

Yeah Dabs suck arse.
After buying my girlfriend a non-functional Dabs car stereo for Christmas returning it has become a battle of wills. I booked the return via their website and stayed in all day waiting for the promised collection only to be told it wasn’t booked properly and they wouldn’t be coming. The printed documentation and RMA proves that to be false but since then I’ve been batting emails back and fourth.
It took them 3 weeks, 3 missed appointments and many man hours of effort to get them to collect it. Now they say that there is a part missing, a part which I was meticulous in re-packing and they won’t do anything until I return said part. They seem to be doing their best to wear me down so I’ll forget about it and they keep my money. It’s now well past Christmas and all I seem to have bought for my £85 is a war of attrition from Dabs.
Death to Dabs