Sep 15 2004
The trouble with Dabs
I’m sorry if this is getting a little boring but its starting to anoy me too.
I’ve realised today, whilst getting no response from Dabs.com re. my missing camera, that when things go wrong its generally nice to have a human being to talk to rather than a computing that is incapable of responding to your problem.
Generally I’m quite a laid-back kind of guy. If I can see that someone is dealing with the problem I’ll just let them get on with it.
However, if I have waited and waited and submitted a polite request for help, and tried to speak to a human about it, and submitted another polite request and am still waiting… I tend to get a little anoyed.
All I want is some to tell me that the matter is in hand, that they have mislaid the order and will get a new camera couriered out to me so that I may have it before I leave to go on holiday. Thats all! No compensation required, no refund, no credit. If the missing camera turns up at my house I’m quite willing to pay the postage to return it to dabs.
All I want is to be able to take my camera (which I have already paid for) on holiday with me so that I may capture my first holiday away with friends. Is that really to much to ask?