Sep 22 2005
Know Your Rights
For those of you out there that are being f**ked over by Dabs.com, or are thinking of making a first time purchase from them, you may find some solace in this article by Ian Betteridge.
The article is an overview of some of the rights of consumers in the UK and gives a good guide to your rights when buying goods and to the level of service you should expect if anything goes wrong.
Link from BoingBoing
hey ppl u know how dabs Needs! a credit-card to be entered even tho u want to close u account (yes dabs is that crap i know u want to delete all ur data off there servers) well u can give them fake data and say its FAKE,. click below to get card digits and entre them and then enter a fake address sayin its fake,.
VISA 16 digit
4716434819767490
4716427416745182
4485101692075510
4539053704478990
4 532204514674974
4925704783285225
4024007170323777
4716891723586896
4539672 852276953
4916328767684913
I’d just like to advise people that whilst I’m leaving these here I can’t be certain that these are acutally fake Credit Card details.
Prof Random Random
999 Help
Never Ordered Nothing
Still Cant Close Account
Sos
Random
ME1 3AZ
United Kingdom
above is the details i managed to change too,.
Dabs refused to provide a return number for a modem as it was ordered outside their one month return period despite my informing them their policy was in breach of the sale of goods act.
I mailed the hardware recorded delivery to the managing director with a covering letter copied to the Trading Standards in Bolton.
A refund was forthcoming!
Thats great news Ian. Companies like Dabs know what the various consumer rights and sales of goods acts are but they continue to breach them on the basis that they assume the majority of consumers have no idea what the law is.
If more people contact Trading Standards with complaints like this maybe Dabs will one day get there act together.